Amazon Ending Cloud Cam Service on December 2nd

Amazon Ending Cloud Cam Service on December 2nd

According to MacRumors (Opens in a new window), a Reddit user shared an email (Opens in a new window) from Amazon explaining how the Cloud Cam and all associated mobile apps will be disabled later this year.

The 1080p interior security camera, which was released in November 2017, comes with night vision, motion detection, two-way audio, wide viewing angles, Alexa integration, and tiered subscriptions. The Key Edition has a smart lock that allows Amazon’s in-home delivery service. However, as the company focuses on newer acquisitions such as Ring and Blink, the five-year-old Cloud Cam is being phased out.

Users have until December 2 to download available video recordings before their content history is erased. Those using Cloud Cam Key Edition as a Zigbee hub, meanwhile, should start considering other security options.

Amazon isn’t sending customers away empty-handed, though. The email said, “To thank you for your continuous support and feedback, we would like to offer you a complimentary Blink Mini and a one-year Blink Subscription Plus Plan.” Those still using Cloud Cam Key Edition, meanwhile, are eligible for an Echo (4th Gen) smart speaker. Owners will be emailed instructions for redeeming their free device before the December 2 deadline.


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